Where is WatermelonMoon located?
Though we do not have a physical retail location, we are based in Toronto, ON.
How can I shop WatermelonMoon?
We’re currently offering Canada-Wide Shipping. Monthly Treat Boxes are available through watermelonmoon.ca., and individual items can be purchased at local seasonal markets & events. For a list of current and upcoming market/retail locations visit the “markets” tab in the top menu.
Do you have allergen-free options?
WatermelonMoon does carry a variety of nut-free, gluten-free, vegetarian, and vegan products, but there is no guarantee against cross-contamination. Please make an educated guess based on your own specific special needs. Allergens are highlighted on each products’ page.
What is your return policy?
All sales are final, as we start preparing our order the moment it is ordered, and items are perishable.
How long will it take to get my order?
Orders generally take 1-3 days to process before shipping out, we cannot make any guarantees. Preorder items will ship by their listed date. See our Shipping Policy page for more information.
Do you offer custom orders?
Not at the moment, but hopefully in the future!